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1. Introduction

1.1 Welcome to “Never Stop Art”  (“Website”). By using this Website and placing an order with us, you agree to comply with and be bound by the following terms and conditions.

2. Definitions

2.1 “Seller,” “we,” “us,” or “our” refers to “Never Stop Art”, a company registered in South Africa.

2.2 “Customer,” “you,” or “your” refers to the individual or entity using our Website and placing an order for our products.

3. Orders and Lead Time

3.1 All orders placed on our Website are subject to availability and acceptance.
3.2 The lead time for your order may vary but can take up to 40 days to be processed, crafted, and shipped.

4. Pricing and Payment

4.1 All prices listed on our Website are in South African Rand (ZAR) and include applicable taxes.

4.2 Payment can be made through various methods, as specified on our Website.

5. Shipping and Delivery

5.1 Shipping costs and estimated delivery times are outlined on our Website.

5.2 We will make every effort to ensure that your order is shipped within the specified time frame. However, delays beyond our control may occur. We will notify you of any delays

6. Cancellation and Refunds

6.1 You have the right to cancel your order within a reasonable time before it is shipped. Please contact us promptly if you wish to cancel.

6.2 We do not offer returns or refunds for orders that are in the process of being shipped or have already been shipped.

6.3 For cancellation and refund requests before shipping, please refer to NR 7.

7. No Returns or Refunds After Shipment

7.1 Once your order is in the process of being shipped, no returns or refunds will be issued. This policy applies to orders that have already been dispatched for delivery.

8. Product Descriptions and Quality

8.1 We make every effort to provide accurate descriptions and images of our products. However, there may be slight variations due to the handmade nature of our items.

9. Privacy Policy

9.1 We value your privacy. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Intellectual Property

10.1 All content on our Website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use our content without our explicit permission.

11. Limitation of Liability

11.1 To the extent permitted by South African law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our Website or products.

12. Governing Law and Jurisdiction

12.1 These terms and conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa

13. Changes to Terms and Conditions

13.1 We reserve the right to modify these terms and conditions at any time. Updated terms will be posted on our Website.